Structuring Use Case Development Through Co-Creation

ENACT's user journey for the study in Bulgaria
ENACT's user journey for the study in Bulgaria

ENACT is advancing in the co-development of use cases, a key step in translating the project’s scientific objectives into practical implementation across its five European pilot sites. 

This work focuses on aligning clinical, ethical, regulatory, environmental, and technical requirements within a structured and harmonised framework. Inputs from a wide range of stakeholders, including clinicians, technical providers, policymakers, and citizens, are being systematically collected and transformed into actionable requirements and robust pilot designs. 

A Structured Framework for Defining Use Cases

To support this process, the project relies on a combination of well-defined methodologies and tools. The 5-Helix stakeholder map is used to identify and engage actors across five main domains: health systems, citizen groups, industry and technical providers, academia, and environmental health sectors. These stakeholders contribute through workshops, interactive tools, and structured feedback processes. 

In parallel, the Volere methodology provides the guiding framework for defining and organising requirements. This approach ensures consistency, structure, and traceability across all types of requirements, from clinical and technical to ethical and regulatory aspects. 

Co-creation sessions are central to structuring, comparing, and validating the definition of the five pilot use cases. Each pilot follows a structured and iterative workflow, including initial alignment sessions, collaborative workshops, and follow-up interviews. These activities support the validation of needs, the identification of potential barriers, and the progressive refinement of use cases into realistic and implementable specifications, in line with a Living Lab approach. 

User-centred design tools, such as personas and user journeys, are also used to better understand user needs and system interactions. These tools help map key touchpoints and identify potential gaps in the system design. 

Ethical and privacy considerations are integrated throughout the process through a privacy-by-design approach. This ensures alignment with key European regulations while addressing broader ethical principles, including informed consent, data protection, and transparency in the use of artificial intelligence. 

By June, this work will result in a consolidated definition of the use cases, providing a solid and standardised foundation for the next phases of system development and pilot implementation.